National Association for Out-of-court Settlements

The online platform of ADR Center NAIS provides the opportunity to submit complaints from users to traders, direct negotiations, as well as online dispute resolution (ODR) between them in the form of chat.

This web-site re-design, its maintenance and online platform upgrade, was co-funded by the European Union’s Consumer Programme (2014-2020).

The content of this web-site represents the views of the author only and is his/her sole responsibility; it cannot be considered to reflect the views of the European Commission and/or the Consumers, Health, Agriculture and Food Executive Agency (CHAFEA) or any other body of the European Union. The European Commission and the Agency do not accept any responsibility for use that may be made of the information it contains.