News

Trader Leaders’ Guide: How can a trader register himself in the platform for solving trade-consumer disputes - nais.bg?

Consumer’s Reader: How to register a complainant in the online platform for solving consumer disputes of ADR Center ...

Trade Leaders’ Guide: Why is it good for B2C online traders to register on the EU ODR platform and how to do it?

Trade Leaders’ Guide: The ODR platform and its options for traders

Mediator’s Diary: E-mediation as a form of ADR- advantages and challenges - we speak from personal experience - Part 5

Mediator’s Diary: E-mediation as a form of ADR - advantages and challenges - we speak from personal experience - Part 4

Mediator’s Diary: E-mediation as a form of ADR- advantages and challenges - we speak from personal experience - Part 3

Mediator’s Diary: E-mediation as a form of ADR - advantages and challenges - we speak from personal experience - Part 2

Mediator’s Diary: E-mediation as a form of ADR- advantages and challenges - we speak from personal experience - Part 1

Mediator’s Diary: More on Mediation and Its Varieties - Part 3

Mediator’s Diary: More on Mediation and Its Varieties - Part 2

Mediator’s Diary: More on Mediation and Its Varieties - Part 1

Consumer’s Reader: NAIS Advice to Consumers about Filing Complaints to Traders - Part 4

NAIS attended the meeting of the international organization Travel-Net in Prague

Consumer’s Reader: NAIS Advice to Consumers about Filing Complaints to Traders - Part 3

Consumer’s Reader: NAIS Advice to Consumers about Filing Complaints to Traders - Part 2

Consumer’s Reader: NAIS Advice to Consumers about Filing Complaints to Traders - Part 1

Trade Leaders’ Guide: NAIS Tips on Consumer Complaints - Part 6

Trade Leaders’ Guide: NAIS Tips on Consumer Complaints - Part 5

Trade Leaders’ Guide: NAIS Tips on Consumer Complaints - Part 4

Trade Leaders’ Guide: NAIS Tips on Consumer Complaints - Part 3

Trade Leaders’ Guide: NAIS Tips on Consumer Complaints - Part 2

Trade Leader’s Guide: The European Online Consumer Dispute Resolution Platform (ODR) is increasingly used by retailers and ...

Trade Leaders’ Guide: NAIS Tips on Consumer Complaints - Part 1

Consumer’s Reader: What are Dark Patterns and Why Do We Need to Know About Them - Part 8

Consumer’s Reader: What are Dark Patterns and Why Do We Need to Know About Them - Part 7

Consumer’s Reader: What are Dark Patterns and Why Do We Need to Know About Them - Part 6

Consumer’s Reader: What are Dark Patterns and Why Do We Need to Know About Them - Part 5

Consumer’s Reader: What are Dark Patterns and Why Do We Need to Know About Them - Part 4

NAIS and Bulgarian ECC were at a meeting in connection with the current situation with consumer ADR in Bulgaria

Consumer’s Reader: What are Dark Patterns and Why Do We Need to Know About Them - Part 3

Consumer’s Reader: What are Dark Patterns and Why Do We Need to Know About Them - Part 2

Consumer’s Reader: What are Dark Patterns and Why Do We Need to Know About Them - Part 1

Consumer’s Reader: Internet Safety

Consumer’s Reader: Data Protection

Consumer’s Reader: Sustainable Consumption

Consumer’s Reader: Financial Literacy

Trade Leader’s Guide: Where in the Customer Journey stands the ADR - Part 2

Trade Leader’s Guide: Where in the Customer Journey stands the ADR - Part 1

Trade Leader’s Guide: ADR in Customer Experience - Part 2

Trade Leader’s Guide: ADR in Customer Experience - Part 1

Consumer Reader: What to do if we are not satisfied with a product or service?

NAIS took part in the 2nd ADR online assembly 2021 of the EU member states

TRADE LEADER’S GUIDE: The complaint path- recommendations for traders Part 2

TRADE LEADER’S GUIDE: The complaint path- recommendations for traders Part 1

Participation of NAIS in the 2nd ADR online assembly 2021 of the EU member states

Consumer's Reader: What to check before buying online?

NAIS management trains representatives of commercial companies in the European training program for SME- Consumer Law Ready

NAIS took part in a round table of the ECC

Mediator's Diary: Impartiality

TRADE LEADER’S GUIDE: Are Customer Complaints a Good Thing and How Much Does an Underrated Complaint Cost - Part 3

TRADE LEADER’S GUIDE: Are Customer Complaints a Good Thing and How Much Does an Underrated Complaint Cost - Part 2

TRADE LEADER’S GUIDE: Are Customer Complaints a Good Thing and How Much Does an Underrated Complaint Cost - Part 1

Consumer Reader: What are the highlights of the new European Union Consumer Agenda - Part 3

Consumer Reader: What are the highlights of the new European Union Consumer Agenda - Part 2

Consumers Reader: What are the highlights of the new European Union Consumer Agenda - Part 1

WHAT'S NEW: NAIS TOOK PART IN EUROPEAN CONSUMER SUMMIT 2021

NAIS ACADEMY: The latest webinar of NAIS Academy is about " Online sales and the consumers’ right of rejection"

NAIS ACADEMY: What did traders, lawyers and marketers learn at the Unfair Commercial Practices webinar?

Trade Leaders’ Guide: NAIS and intermediary online platforms in implementation of Regulation 2019/1150 of the European ...

NAIS ACADEMY: The latest webinar of NAIS Academy is about "Unfair Commercial Practices"

NAIS ACADEMY: What happened at the first webinar of NAIS Academy?

WHAT'S NEW WITH NAIS: New associate member of NAIS – Foodpanda

NAIS ACADEMY: Who is the other lecturer in the first webinar at NAIS Academy?

NAIS ACADEMY: Who are the lecturers at the first webinar at NAIS Academy?

Who made the site of NAIS Academy?

NAIS ACADEMY: The first webinar of NAIS Academy is about "Guarantees and Complaints"

NAIS founded NAIS Academy - a virtual school for good commercial and consumer practices

The IKIWISI of nais.bg in service of Bulgarian consumers and companies

WHAT'S NEW: NAIS with an upgraded website and online platform News from NAIS R&D Lab

New column in nais.bg: Trade Leader’s Guide

Consumer's Reader: Personalization for the Consumer, “pros” and “cons

Consumer's Reader: Your big data as a consumer can predict what you need.

Consumer’s Reader: Your personal data is a treasure for the online business

WHAT'S NEW WITH NAIS: News from NAIS R&D Lab

Consumer’s reader: Unfair commercial practices online

INTERVIEW WITH THE DEPUTY CHAIRWOMAN OF THE BOARD OF DIRECTORS ATTORNEY IN LAW ELIZA NIKOLOVA IN BULGARIAN NATIONAL RADIO ...

CONSUMER READER: What frauds lurk EU consumers online in Covid-19?

NEW CAREER OPPORTUNITIES FOR THE DEPUTY CHAIRMAN OF NAIS BOARD OF DIRECTORS, ATTORNEY NIKOLAY TSVETANOV

CONSUMER'S READER: WHAT ARE YOUR RIGHTS AS A CONSUMER OF BUS AND WATER TRANSPORT DURING THE COVID-19 PANDEMIC?

CONSUMER'S READER: WHAT ARE YOUR RIGHTS AS A RAIL TRANSPORT CONSUMER DURING THE COVID-19 PANDEMIC?

CONSUMER'S READER: WHAT ARE YOUR AIR TRANSPORT RIGHTS UNDER A COVID-19 PANDEMIC?

MEDIATOR'S DIARY: Impartial view creates masterpieces not only in mediation

A new rubric: Mediator’s Diary

CONSUMER'S READER: WHAT IS BOUNDED RATIONALITY AND WHY IS IT IMPORTANT TO KNOW ABOUT IT?

Novelties in NAIS during 2020

New rubric in NAIS: Consumer's Reader

NAIS TOOK PART IN A CONFERENCE IN BRUSSELS ON NEW CONSUMER POLICIES IN THE EU

NAIS Presentation