NAIS ACADEMY: The latest webinar of NAIS Academy is about "Unfair Commercial Practices"

Attention: The webinar, described below is held in Bulgarian language and is based on the Bulgarian legislation.

Dear friends, the subscription for the latest webinar of NAIS Academy is already open. It will take place on 23.01.2021, from 9:30 am till 12:30 pm.

We chose topic because often in their desire to make as many sales as possible, to stand out from the competition or just try to survive in a difficult situation, such as the Covid-19 pandemic, traders willingly or unwillingly allow similar practices. In this online webinar you will find out exactly what these practices are and how to protect yourself from them.

In the spirit of the mission of NAIS Academy, we will present it to you briefly and concisely, with a minimum of time, but with maximum usefulness.

You will have the opportunity to ask the questions that excite you the most on this topic and you will receive answers from the most appropriate people - our lecturers Attorney at Law Ognyan Varadinov, who consults many retailers, local and international chains, and Ignat Arsenov, director of the Market Control Division at the Consumer Protection Commission.

Read more about our speakers here.

At the webinar we will look in more detail at issues related to:

  • Concept of commercial practices and unfair commercial practices;
  • Scope of the legal framework;
  • Types of unfair commercial practices;
  • Methods for analysis of commercial practices;
  • Remedies against unfair commercial practices;
  • Practical examples.

The webinar is suitable for:

  • all traders working with end customers,
  • online store owners,
  • managers and specialists working in online stores,
  • managers responsible for customer relations,
  • lawyers advising traders,
  • people with interests in the field of consumer protection.

The media for the webinar is Zoom.

You will soon find out what other topics we have prepared for our webinars. Follow us on Facebook and LinkedIn to be among the first to learn about them and sign up at a discount.

Of course, NAIS continues to be available to all of you with its online platform for resolving disputes between consumers and traders.

If you are a Bulgarian company and you want your users to seek dialogue with you first, when they are dissatisfied and not in a hurry to file a lawsuit or file complaints with government agencies, read the conditions for membership in NAIS or register here.

If you are a non-Bulgarian trader and you wish to solve a problem with a Bulgarian customer, register in the ODR platform and advise your customer to file a complaint there, then choose NAIS as your local ADR provider.

Published on 02.02.2021 Back to news