Svilena Nasalevska

By profession I am…

… an economist.

I gained my most significant professional experience in...

… a telecom operator.

I became a certified mediator at PAMB...

... in 2014.

I graduated from...

... First English Language School in Sofia, Economics and Industrial Management at UNWE, EMBA at the American University in Bulgaria, and a Master’s degree in Psychology at Sofia University.

I have completed additional training... 

... in consumer mediation, negotiation, management, project management, digital marketing, Photoshop, and making homemade bread.

Special skills...

... creating and managing teams, managing projects, communicating fluently in English and not very fluently in German, Italian and Russian, and dancing Caribbean dances.

I am interested in...

... art, gourmet food, and I have a blog for rating and describing interesting places - placescases.com.

Personal message...

Mediation is not a profession or a skill, but a way of behaving. It is present in solving every, even the smallest, problem in my daily life, including, if you will, resolving disputes between my two children.

Through the NAIS online platform, I will have the opportunity to help many consumers and traders seek a mutually beneficial solution when misunderstandings arise between them, giving them a chance to further strengthen their relationships.