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Documents

NAIS Association Structure NAIS Team Regular members Documents

NAIS Documents

All documents are in Bulgarian language

 

NAIS Statutes

Ministry of Economy Certificate

Commission for protection of Personal Data Certificate

 

 

NAIS ADR Center Documents

 

Rules and Procedures of NAIS ADR Center

General Terms and Conditions

Privacy Policy

NAIS Annual Report for 2018

NAIS Biannual Report 2017-2018, Art. 181u from CCL

NAIS Annual Report for 2019

NAIS Biannual Report for 2019-2020

NAIS Annual Report 2020

NAIS Annual Report 2021

NAIS Biannual Report 2021-2022

NAIS Annual Report 2022

NAIS Annual Report 2023

NAIS Annual Report 2024

NAIS Biannual Report 2023-2024

NAIS Annual Report for 2025

 

Useful links

 

Mediation Law

Consumer Protection Law

List of Consumer ADR Bodies Notified in EU

Directive (Eu) 2025/2647 Of The European Parliament And Of The Council

Regulation (EU) 2019/1150 on promoting fairness and transparency for business users of online intermediation services

 

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