Documents

NAIS Documents

Ministry of Economy Certificate

Commission for protection of Personal Data Certificate

NAIS ADR Center Documents

Rules and Procedures of NAIS ADR Center

General Terms and Conditions

NAIS Annual Report for 2018

NAIS Report 2017-2018, Art. 181u from CCL

NAIS Annual Report for 2019

NAIS Annual Report for 2019-2020

NAIS Annual Report 2020

NAIS Annual Report 2021

NAIS Report 2021-2022

NAIS Annual Report 2022

NAIS Annual Report 2023

Useful links

Consumer Protection Law

List of Consumer ADR Bodies Notified in EU

Regulation (EU) 2019/1150 on promoting fairness and transparency for business users of online intermediation services