The members of the National Association for Out-of-court Settlements (NAIS) are regular and associate.

The regular members have the right to vote and are:

  • Consumer organisations and/or consumer rights protection organization in the Chamber of Consumers;
  • Mediators’ organisations or other alternative dispute resolution (ADR) organisations which are in the Chamber of Mediators;
  • Traders and traders’ organisations who are in the Chamber of Traders.

The associate members are traders and other suppliers of goods and/or services in the Chamber of Traders and are without voting rights. The clients of associate members may submit complaints at the ADR Centre of NAIS.

Structure of the National Association for Out-of-Court Settlements.